Frame.io accelerates Princess Cruises’ content velocity.

When Princess Cruises had an ambitious and challenging Alaska brand shoot planned, they relied on Frame.io Enterprise to deliver world-class creative output in record time.

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The Challenge.

Princess Cruises needed a once-in-a-decade brand refresh shoot for their Alaskan cruise and land excursions. Scott Martin, Senior Manager of Media Production, and a small crew traveled by air and land to capture the Alaskan wilderness.

“I wanted to bring Frame.io to Princess because I knew it was going to revolutionize how we managed our post-production process.”

Scott Martin - Senior Manager of Media Production, Princess Cruises
Intuitive, frictionless workflow

Rocket fuel for collaboration and content.

Frame.io's intuitive platform helped make their 14-day shoot fast and frictionless. With Frame.io Camera to Cloud (C2C), the team could upload footage nearly instantly from location in Alaska to remote editors worldwide. The director marked selects during the shoot, allowing editors to import them into the Premiere Pro timelines as markers.

By using Frame.io to choose selects as they came in, they were able to deliver on a surprise request for a selects reel within 36 hours of wrapping.

We had never delivered anything that quickly in our entire production history...And the impossible was only possible for us because we had Frame.io”

Scott Martin Senior Manager of Media Production, Princess Cruises
Centralized platform

All assets and team members in one place.

Scott and the team relied on Frame.io to centralize all their assets and team members in one place — replacing multiple hard drives, NAS, and cloud systems and combining separate team chats, emails, and texts.

And with the latest version of Frame.io expanding to manage assets like photos, design, documents, and more, Scott combined their video and brand photography into one review and approval system — while also getting a clearer view of the post-production status.

The new Frame.io is a guide and a map that helps you understand who's delivering what, when they're delivering it, and what they're delivering.”

Scott Martin Senior Manager of Media Production, Princess Cruises
Enterprise scalability

Easily scaling up collaboration for dozens of stakeholders.

Princess had dozens of internal stakeholders and departments, multiple external agencies, and contractors throughout production and post. As an Enterprise plan customer, they had the ability to create separate, private Frame.io workspaces as needed.

The team also used Frame.io’s Collections feature to easily show customized views to any stakeholders — whether it be an editor, a stakeholder, a producer, a director, or a DP — creating a space for each individual to be heard.

The Enterprise features allow us to collaborate with whoever we need to internally and externally…And all these folks need access to that media 24 hours a day.”

Scott Martin Senior Manager of Media Production, Princess Cruises
Industry-leading security

Security that checks all the boxes.

Scott’s job involves pitching to stakeholders about maximizing the return on that investment from a creativity standpoint. Frame.io Enterprise's top-tier security features like single sign-on and invite-only secure links allowed him to make a business case knowing that the platform is secure.

Digital Rights Management

Protect your IP with encrypted access that stops unauthorized viewing and downloading.

Two-factor authentication

Add an extra layer of defense to user logins to prevent weak passwords from turning into breaches.

Single Sign-On (SSO)

Authenticate account members using your existing SAML 2.0 based identity providers with Frame.io.

Audits and compliances

Review takes as they’re happening and make adjustments in the moment, eliminating the need for expensive reshoots later.

If you're talking to a global IT security executive, their number one motivation is making sure that your media is secure. And that's what Frame.io bought us. It bought us that security.”

Scott Martin Senior Manager of Media Production, Princess Cruises
Support and Services

Tier one support that’s second to none.

Frame.io Enterprise includes fast access to personalized services.

Around the clock support

Our SLA guarantees response times in less than an hour — with worldwide support available way past regular business hours.

Top-tier onboarding

Make sure that your teams and workflow get the absolute highest productivity, time savings, and other benefits out of our platform.

Dedicated account team

Count on a responsive team trained to understand your organization and ready to help should you ever need it.

“The impossible was only possible for us because we had Frame.io”

Get a free demo of Frame.io Enterprise today.